FAQs
General
-
Doors open 15 mins prior to class. Please arrive early as we lock the doors during class for the safety of our staff and patrons. Our classes always start and finish on time.
Please check in at reception before your class.
Please don’t bring your belongings to the mat, there is designated shelving at both studios.
No shoes or phones in the studio, make sure your phone is on silent (not vibrate).
Please respect the silence in the studio, this is where people come to get away from the noise of life.
Our Christies Beach studio has a reception area with a cosy bench seat & tea for you to catch up with friends.
-
Salt Yoga has a 2-Hour Cancellation Policy. You can cancel or move a booking by loging into your Momence account (via the app or the LOGIN button at the bottom of our website) up to 2 hours before the class start time. Any cancellations after this time, or No Shows will be in breach out or cancellation policy and incur a Late Cancel fee.
Casual Class or Class Pack holders will forefit their class credit.
Unlimited members or unlimited pass holders will be charged $10 to the payment method saved on file. We understand that life happens, so for Unlimited members we waive the first Late Cancel fee of each 14 day period.
Events & Masterclass tickets are transferrable up to 24 hrs prior to the event, but non-refundable.
-
We aim to maintain a comfortable temperature in our studios of approximately 22 degrees.
In the cooler months we will turn on our fireplace at the Christies studio for extra cosyness.
-
If you are unwell, please stay home and rest up - we’ll look forward to welcoming you back when you are feeling better! We have a 2-Hour Cancellation Policy, so if you cancel/move your booking up to 2 hours before the class start time, you won't incur a Late Cancellation penalty.
If you are injured, please seek the advice of your healthcare professional prior to coming to class and be open to modifying your practice or leaving some things out. Please also let your teacher know before class.
-
We allow children on a case by case basis, typically from around 16 years onwards. This is to ensure we are able to maintain a distraction free environment for all and that the child is mature enough to exercise autonomy throughout the practice. Please email us to discuss further.
New students
-
We have a dedicated beginners class on Tuesday nights at our Christies Beach studio.
The slower paced classes are also a good way to get used to the practice; Yin, Rest + Restore, Mellow, Hatha
Just arrive a few minutes earlier & let your teacher know you are new.
-
Most people like to bring their own, but our studios are both fully stocked with mats that you’re welcome to use.
-
BYO water bottle, we do not sell any.
Our studios are fully stocked with all yoga equiptment, but you’re welcome to bring your own if you’d prefer.
-
It all depends on your individual situation, time availability and energy levels - this can change with the seasons of life.
Many people enjoy a daily practice, but if you are new to yoga, 2-3 classes per week is a great starting point and you’ll be sure to notice the benefits.
-
Congratulations, we’d love to support you throughout this journey!
However, this is a personal question that should be taken on a case by case basis, in conjunction with your doctors advice. If they give you the all clear, you are welcome to attend any of our classes that align with your energy levels, but please advise the teacher of your pregnancy before each class.
We also have a dedicated pre-natal class on Saturday mornings at our Aldinga studio.
Membership & Packs
-
Yes! All memberships and class packs are valid across both our Aldinga & Christies Beach studios
-
Simply email hello@saltyoga.com.au or message us via the Momence app . Please allow up to 72hrs for these requests to be processed.
-
Of course! You can pause for any reason - going on holiday, feeling unwell or just a little too busy to practice.
Simply email hello@saltyoga.com.au or message us via the Momence app. Please allow up to 72hrs for these requests to be processed.
Please refer to the T&C’s of your specific membership for your yearly pause allowance here.
-
Theses packs come at a discounted rate and are designed to be used within their specific timeframe. As a small business, we are unfortunately unable offer refunds, to extend or pause these passes, except for instances where verification of medical reasons are provided. This must be provided to hello@saltyoga.com.au with the relevant dates. Please allow up to 72 hours for these requests to be processed.
-
For the safety of our staff we do not keep cash on site. Where possible, please purchase your pass online prior to attending the studio or bring the correct change to ensure there are no delays prior to class.
Gift Cards
-
Yes! This is such a great gift. We offer 2 options for Gift Cards:
1. Choose your own amount:
- Navigate to the bottom of the Pricing page on our website, select BUY GIFT CARD
- Enter choose amount
- Select send to someone else, enter their details
- Select 'Send Message Later', schedule gift card to be emailed at your preferred date.
2. Choose a specific pass or membership:
- Navigate to the Pricing page on our website.
- Select BUY on your chosen pass / membership
- Select GIFT THIS TO A FRIEND (top, left)
- Enter receivers details, payment details & purchase
*Note, this type of gift card can't be scheduled to be sent on a specific date.
The recipiant will receive an email from you with the e-giftcard as well as instructions with how to redeem.
Gift cards are redeemable for 3 years, however the Intro Offer or Class Pack will have the relevant expiry period applied to the pass from the date of first use.
-
If you have a voucher number, this goes into the Promo Code section at check out.
If not, simply email hello@saltyoga.com.au or message us via the Momence app. We may require up to 72hrs to process these.
-
Unfortunately we only offer e-gift cards.