FAQs

General

    • Doors open 15 mins prior to class.

    • Please aim to arrive at least 5 minutes early as we lock the doors during class for the safety of our staff and patrons.
      Our classes always start and finish on time.

    • Please check in at reception before your class.

    • Please don’t bring your belongings to the mat, there is designated shelving at both studios.

    • No shoes or phones in the studio, make sure your phone is on silent (not vibrate).

    • Please respect the silence in the studio, this is where people come to get away from the noise of life.

    • Our Christies Beach studio has a reception area with a cosy bench seat & tea for you to catch up with friends.

  • Salt Yoga has a 2-Hour Cancellation Policy. You can cancel or move a booking by loging into your Momence account (via the app or the LOGIN button at the bottom of our website) up to 2 hours before the class start time. Any cancellations after this time, or No Shows will be in breach out or cancellation policy and incur a Late Cancel fee.

    Casual Class or Class Pack holders will forefit their class credit.

    Unlimited Members or Unlimited Pass holders will be charged $10 to the payment method saved on file. We understand that life happens, so for Unlimited Members we waive the first Late Cancel fee of each 14 day period.

    Events & Masterclass tickets are transferrable up to 24 hrs prior to the event, but non-refundable.

  • We aim to maintain a comfortable temperature in our studios of approximately 22 degrees.

    In the cooler months we will turn on our fireplace at the Christies studio for extra cosyness.

  • If you are unwell, please stay home and rest up - we’ll look forward to welcoming you back when you are feeling better! We have a 2-Hour Cancellation Policy, so if you cancel/move your booking up to 2 hours before the class start time, you won't incur a Late Cancellation penalty.

    If you are injured, please seek the advice of your healthcare professional prior to coming to class and be open to modifying your practice or leaving some things out. Please also let your teacher know before class.

  • We allow children on a case by case basis, typically from around 16 years onwards. This is to ensure we are able to maintain a quiet, distraction free environment for all and that the child is mature enough to exercise autonomy throughout the practice. Please email us to discuss further.

  • The waitlist cut-off period is 2.5 hrs prior to class start time.

    Before cut-off period

    • When a spot in the class becomes available, the system will automatically try to book the first person on the waitlist into the class. If the first person’s payment method fails, the system will move to the next person in the list.

    • You can see what number you are on the waitlist by logging into your account.

    • You will receive an SMS / email confirming that you have made it into the class.

    • You will not be automatically booked into class after the 2.5 hr waitlist cut-off.

    After waitlist cut-off period - 

    • When a spot in the class becomes available, the system will automatically send an SMS / email to everyone who is on the waitlist and the first person to respond, accepting their spot will be booked into the class.

  • Recurring (weekly) class bookings will automatically be reconciled to your class pass / membership / default payment details 2 hours prior to class start time.

    You can cancel a class as needed up to 2 hours prior to class start time & you wont be charged.

    If you would like to cancel your recurring (weekly) booking, simply email hello@saltyoga.com.au to arrange.

  • For the safety of our staff we do not keep cash on site.

    Where possible, please purchase your pass online prior to attending the studio or bring the correct change to ensure there are no delays prior to class.

New students

  • We have a dedicated beginners class on Tuesday nights at our Christies Beach studio.

    The slower paced classes are also a good way to get used to the practice; Yin, Rest + Restore, Mellow, Hatha

    Arrive about 10 minutes early & let your teacher know you are new.

  • Most people like to bring their own, but our studios are both fully stocked with mats that you’re welcome to use.

  • BYO water bottle, we do not sell any.

    Our studios are fully stocked with all yoga equiptment, but you’re welcome to bring your own if you’d prefer.

    We also serve tea which you’re welcome to help yourself to :)

  • It all depends on your individual situation, time availability and energy levels - this can change with the seasons of life.

    Many people enjoy a daily practice, but if you are new to yoga, 2-3 classes per week is a great starting point and you’ll be sure to notice the benefits.

  • Congratulations, we’d love to support you throughout this journey!

    This is a personal question that should be taken on a case by case basis, in conjunction with your doctor's advice. If they give you the all clear, you are welcome to attend any of our classes that align with your energy levels, but please advise the teacher of your pregnancy before each class.

    We have a dedicated prenatal class at 10:30am every Sunday at our Aldinga studio. This is a great class to learn how to adjust your practice for your changing body & build community with like-minded mums!

Membership & Packs

  • Yes! All memberships and class packs are valid across both our Aldinga & Christies Beach studios

  • Simply email hello@saltyoga.com.au or message us via the Momence app . Please allow up to 72hrs for these requests to be processed.

  • Of course! You can pause for any reason - going on holiday, feeling unwell or just a little too busy to practice.

    Simply email hello@saltyoga.com.au or message us via the Momence app. Please allow up to 72hrs for these requests to be processed.

    Please refer to the T&C’s of your specific membership for your yearly pause allowance here.

  • Theses packs come at a discounted rate and are designed to be used within their specific timeframe. As a small business, we are unfortunately unable offer refunds, to extend or pause these passes, except for instances where verification of medical reasons are provided. This must be provided to hello@saltyoga.com.au with the relevant dates. Please allow up to 72 hours for these requests to be processed.

Gift Cards

  • Yes! This is such a great gift. We offer 2 options for Gift Cards:

    1. Choose your own amount:

    - Navigate to the bottom of the Pricing page on our website, select BUY GIFT CARD

    - Enter choose amount

    - Select send to someone else, enter their details

    - Select 'Send Message Later', schedule gift card to be emailed at your preferred date. 

    2. Choose a specific pass or membership:

    - Navigate to the Pricing page on our website.

    - Select BUY on your chosen pass / membership

    - Select GIFT THIS TO A FRIEND (top, left)

    - Enter receivers details, payment details & purchase

    *Note, this type of gift card can't be scheduled to be sent on a specific date.

    The recipiant will receive an email from you with the e-giftcard as well as instructions with how to redeem.

    Gift cards are redeemable for 3 years, however the Intro Offer or Class Pack will have the relevant expiry period applied to the pass from the date of first use.

  • If you have a voucher number, this goes into the Promo Code section at check out.

    If not, simply email hello@saltyoga.com.au or message us via the Momence app. We may require up to 72hrs to process these.

  • Unfortunately we only offer e-gift cards.

Livestream Studio

  • We Livestream our class at the Christies Beach studio.

    When you book, you will have the option to choose either the in-studio version or livestream version.

    Only the teacher is visible on screen

  • Livestream classes are a lovely convenience when you are time-poor, travelling or not feel 100%.

    It is best if you already are familiar with your yoga practice as our teachers will also have a studio full of students in class.

    Some students may prefer to have their camera off when practicing.

  •  You will receive a Zoom link for the class 1 hour prior to class start time.

    You will be on mute during class & you can choose if you’d like your camera on or off.

    We recommend having any props, blanket / pillow that you may need nearby.

    Expect the class to begin a couple of minutes after the scheduled start time as our teacher will check-in everyone who is attending in-person and lock the studio doors first before turning on their audio.

    Very occasionally, technical difficulties that are out of our control may occur. We do our best to minimize this and will be in touch to credit your class if something does go wrong.